Is Apple Ethically Challenged?

I have many Apple products and I love them but I have a bone to pick with the company. When I purchased my iPad I had to upgrade my MacBook to a new operating system while PC users were not required to upgrade. Doesn't it seem wrong to gouge loyal customers?
‘Hungry Beast’ TV Series investigated the work ethics of the world’s biggest tech company and found them lacking. The ethical questions raised in this video are far more serious than my mini beef.

Apple - Beast File from Duncan Elms on Vimeo.

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